Housing – council – home modernisation

All Councils have been set a target of raising the standard of all its properties by the year 2010, by the Government in England and Wales or by 2015 by the Scottish Executive in Scotland. Improvements should include double-glazed windows, replacement kitchens and bathrooms, updated heating systems.

Following the survey of your home we will determine whether your home meets the Decent Homes Standard. If your home needs modernisation work to meet the Decent Homes Standard then we will look to improve your home to meet not only the basic Decent Homes Standard but also the Enfield Homes Standard, subject to practical ability and availability of funding.

Eligibility
All Council tenants where the dwelling is deemed not to meet the Decent Homes Standard.

Residents may request further information on the Decent Homes Standard by contacting the following:
8:30am - 5pm Monday to Friday:
The Repairs4you Centre - FREEPHONE 0800 40 80 160

Required Customer Information
To determine that your home meets the Decent Homes Standard a survey of your home may be required. In booking a survey or requesting information you will be asked to confirm the following information:

• Your name
• Your address
• A telephone contact number

You may also be asked to confirm the following:

• If you are a tenant or leaseholder
• What information you require from us

Service Level Agreement and Turnaround
Timescales for the commencement and completion of modernisation work to individual homes will be provided by our project officers or agents in advance of the works commencing.

More information about this service

Contact Us

Frequently asked questions

Address:
Housing Professional Services
Housing Repairs Centre
Claverings
Unit 9 Centre Way
Edmonton
N9 0AP

Map

Telephone:
Between 8.30am and 5.00pm Monday to Friday (Excluding public holidays) contact the Repairs4you Centre on freephone 0800 40 80 160

All other times call 020 8379 1000

Fax:
020 8379 3168

Textphone:
Freephone - 18001 0800 40 80 160 – Monday to Friday 8.30am to 5.00pm

Opening Hours:
9.00am to 5.00pm
Monday to Friday (excluding public holidays)

Useful Links

Communities and Local Government

This document was last updated on 2007-11-06 10:30:02 published by the team. Document Reference:LBE_122187