Housing - council - home insurance

Local authorities manage and maintain tenants homes but do not insure tenants personal belongings, household goods and contents. However, they offer comprehensive insurance cover for contents, which is exclusively available to its tenants. Tenants are advised to take out home contents insurance.

The London Borough of Enfield does not insure residents’ furniture, belongings or decorations against theft, fire, vandalism and burst pipes. Residents are advised to take out their own insurance cover.

To assist the Council has arranged a special low cost insurance scheme with Norwich Union, which is open to all the authority’s tenants and leaseholders. Residents should contact their District Housing office for an application form

Eligibility
All Enfield Council secure tenants. We will provide residents with details of the low-cost insurance package, which we have arranged with Norwich Union. The premium is paid through tenants’ rent accounts. Leaseholders are not eligible to receive this insurance cover.

Required Customer Information
Name, address and telephone number.

Service Level Agreement and Turnaround
We will respond to postal and telephone queries within 10 working days. We will acknowledge e-mail queries within 24 hours and respond to them within 10 working days.

More information about this service

Contact Us

Frequently asked questions

Address:
Tenancy and Estate Management Team
3 Pitfield Way
Enfield
EN3 5BY
Map

Telephone:
020 8379 5721

Textphone:
020 8379 5714

Fax:
020 8379 5711

Opening Hours:
Reception 9am – 4.30pm Monday to Friday

Telephones 8.30am – 5pm Monday to Friday

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