Housing - council - current garage arrears

The local authority may decide to automatically repossess the garage where rent arrears rise to an unacceptable level or an account is in arrears for too long.
The council will not tolerate any unpaid rent on garage tenancies. If rent is not paid a Notice to Quit will be served and, at the end of that period of notice (usually 7 days), the council will change the locks and repossess the garage.
If a council tenant applies for a garage for the first time, they must have a clear rent account at the time of an offer being made.
If a tenant had previously rented a garage, which was repossessed by serving an Notice to Quit, the account must be clear for 3 months before they can reapply for another garage. If a garage was repossessed again, the tenant will not be made any further offers of a garage.
If a private resident/leaseholder previously rented a garage, which was repossessed, they will not be made any further offers for a 3 month period.

You can pay your garage rent in the following ways (you need your rent account reference details):

Direct debit or standing order:
• from your bank or building society account.
Housing Service direct debit form

Cash at:
• Civic Centre, Silver Street, Enfield
• Ordnance Road Library ‘handi till’, 645 Hertford Road, Enfield
• at any post office.

Cheque, debit or credit card at:
• Edmonton Housing Office, 36-44 South Mall, Edmonton Green
• Pitfield Way Housing Office, Hertford Road, Enfield
• debit or credit card - 24 hours a day, by calling 020 8379 1000
• debit or credit card - 24 hours a day, by visiting our online rent payment
• cheque - Ordnance Road Library ‘handi till’, 645 Hertford Road, Enfield
• at any post office.

If you have any difficulty paying your garage rent, you should contact an Income Officer immediately on 020 8379 2353 for advice and information. If you are on a low income, please ask for information on Housing Benefit. We will send you a rent statement every three months, or when you ask for one, to help you keep track of your account.

Eligibility

If a council tenant applies for a garage for the first time, they must have a clear rent account at the time of an offer being made.

If a tenant had previously rented a garage which was repossessed by serving a Notice To Quit the account must be clear for 3 months before they can reapply for another garage. If a garage was repossessed again, the tenant will not be made any further offers of a garage.

If a private resident/leaseholder previously rented a garage which was repossessed, they will not be made any further offers for a 3 month period

A waiting list operates for garage areas with high demand

Required Customer Information

A list of any identification documents/proof of address/letters or other information that the customer will need to provide to access the service as follows:

• Vehicle registration document
• Valid MOT certificate
• Proof of residence
• Valid insurance certificate
• Disability badge registration (if appropriate).

Service Level Agreement and Turnaround

We will respond to postal and telephone queries within 10 working days. We will acknowledge e-mail queries within 24 hours and respond to them within 10 working days.

More information about this service

Contact Us

Frequently asked question

Address:
Tenancy and Estate Management Team
Pitfield Way
Enfield
EN3 5QX.
Map

Telephone:
020 8379 5721
020 8379 5714 - Textphone.

Fax:
020 8379 5788.

Address:
Housing Income Team
Edmonton Centre
South Mall
Edmonton
N9 0TN

Telephone:
020 8379 2353
020 8379 2390 - Textphone.

Fax:
020 8379 2384.

Other:
Tenancy and Estate Management Team Textphone 020 8379 5714

Housing Income Team Textphone 020 8379 2390

Welfare Benefit Advisor 020 8379 2353

Opening Hours:
Reception:
Monday to Friday
9.00am - 4.30pm

Telephone:
Monday to Friday
9.00am - 5.00pm.

Useful Links

Citizen Advice Bureau