Housing - Council - Current Tenancy Arrears

Rent Arrears

If your rent is not paid, the money owed is called ‘rent arrears.’ It is important you pay rent arrears as quickly as possible. Failure to do so could result in legal action and eviction.

If you are having difficulty paying your rent, you should get help as soon as possible. Even if you have other debts, make sure you prioritise rent arrears. You may be entitled to housing benefit or other benefits such as tax credits, even if you’re working.

Things to do that might help:

• Make a list of all your debts and put them in order of importance.
• Write down all your income and expenses – then see how much you’ve got to pay your debts.
• Work out how much you can afford to pay to each person or organisation owed.
• Consider seeking advice from a debt advice agency such as National Debtline (0808 808 4000 or http://www/nationaldebtline.co.uk/)
• Most importantly, get in touch – try to reach an agreement about paying off the arrears, but don’t agree to pay more that you can afford.

Eligibility
All Enfield Council tenants.

Required Customer Information
Name, address and telephone number.

Service Level Agreement and Turnaround
The management of this service has been transferred to Enfield Homes, as of April 2008. Enfield Homes is an Arms Length Monitoring Organisation (ALMO), owned by the Council, providing services for Enfield Council tenants and leaseholders.

More information about this service

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Frequently asked questions

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Edmonton Centre,
1st Floor South Mall,
Edmonton Green,
N9 0TN
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0800 40 80 160

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