Benefits – The Rent Service

The Rent Service

The Rent Service (TRS) is a front line delivery organisation who provide a rental valuation service to local authorities in England, supplying them with a range of valuations to assist them in settling claims for housing benefit. TRS also provide fair rent determinations for landlords and tenants under the provisions laid down in the Rent Act 1977. TRS is an executive Agency of the Department for Work and Pensions (DWP.) For further information please see the Rent Service website.

The Rent Service’s primary functions are to provide a series of residential rental determinations which influence the amount of housing benefit that local authorities pay to housing benefit claimants living in the private rented sector of the housing market; and to provide valuations for landlords and tenants for Local Housing Allowance and fair rent registrations. In addition, providing non-statutory advice to customers and stakeholders within the public, private and charity sectors. Providing valuations for housing renovation grants.

Eligibility
None.

Required Customer Information
New application form with all requested evidence under the Scrutiny Guidance.

Service Level Agreement and Turnaround
Three weeks to assess new Claims.

More information about this service

Contact Us

Frequently asked questions

Address:
PO Box 63,
Civic Centre,
Silver Street,
Enfield,
EN1 3XW
Map

Telephone:
020 8379 3798
020 8379 1000 for automated benefit information 24hrs a day.

Fax:
020 8379 5191

Textphone:
020 8379 4998

Opening Hours:
Helpdesks: Civic Centre and John Wilkes House

Principal Revenue Information Outlet:
John Wilkes House,
79 High Street,
Ponders End,
Enfield,
EN3 4EN
Map

Monday to Friday
9.00am to 4.00pm

For picking up forms and handing in documents, you can also visit:

Edmonton Centre (1st Floor above the Library,)
36 – 44 South Mall, Edmonton,
N9 0TN
Map

Monday to Friday:
8.30am to 5.00pm

Useful Links

Local Housing Allowance

The Rent Service