Farming - mixing registration for feeding stuffs

Recent European and UK law on feed hygiene now requires most feed businesses involved in the making, marketing and use of feeds to be registered or approved by their local authority. This includes livestock farms and arable farms growing crops for use as animal feed. Feed businesses need to comply with standards relating to their facilities, storage, personnel and record keeping in order to ensure that feeds that are placed on the market are safe. Farms which undertake mixing of feeds for their own use are required to be registered. The Council’s Food Safety team deals with all aspects of animal feedstuffs.

Service Response Times

Achieve a standard of first response to service requests within 24 Hours on 90% of the time in 2005/06. Rising to 95% by end of March 2008.
This standard is monitored and is part of the Environmental Protection & Regulation Division Improvement Plan 2005-2008.

We also aim to achieve the following service standard responses:
• Written response to VIP requests for service – 10 days
• Stage 1 and 2 complaints – 15 days
• Stage 3 – 30 days
• Freedom of Information Requests 20 days.

Accessing the Service
The service is a free service available to all businesses and residents of the Borough.

In Person:
The Service has a “duty officer” who is available Monday – Friday 09:00-17:00, who will be able to help with any animal feedstuffs related enquiry.

By Writing:
All letters will be passed to an officer to investigate and respond to.

The Website:
www.enfield.gov.uk

Eligibility

None.

Required Customer Information
A contact address, telephone number or e-mail address is needed for a response.

Service Level Agreement and Turnaround
The Service aims to:

1) Provide a first response within 24 hours of initial contact by telephone;
2) Respond to Freedom for Information requests within 20 days of initial receipt

More information about this service

Contact Us

Address:
Environmental Protection & Regulation
PO Box 57
Civic Centre
Silver Street
Enfield
EN1 3XH
Map

Telephone:
020 8379 3661
020 8379 1000

Fax:
020 8379 5120

Opening Hours:
Monday – Friday 9.00am – 5.00pm

24 hour contact centre 020 8379 1000

Useful Links

Pest Control

Planning – development control

Food Standards Agency

DEFRA

Trading Standards Institute